Everything you save to Builder Calender is private to your team. We are custodians of data on the behalf of your acocunt; each account owns its scheduling data.
Our Privacy Principles
If you read nothing else, please read this:
The most fundamental privacy principle we follow is that by default, anything you post to Builder Calendar is private to your account. Builder Calendar is the custodian of data on behalf of the teams that use Builder Calendar. We don’t own team communication data. Teams own their data. They like it that way and so do we.
This policy describes how Builder Calendar treats your information, not how other organizations treat your information. If you are using Builder Calendar in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Builder Calendar. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your Team Owner or administrator. Please check with your employer, Team Owner or administrator about the policies it has in place regarding your communications and related content on Builder Calendar. More on this below.
Information we collect and receive
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
Account information. When you create an account on Builder Calendar, we collect your email address, your name, and your Company Name, and password.
Account and profile information. The only information we require to create your Builder Calendar account is an email address, first and last name, company and password. Builder Calendar has no control over such additional information collected.
Billing information. If you purchase a premium version of Builder Calendar, our third party payment processors will collect and store your billing address and credit card information.
Log data. When you use Builder Calendar, our servers automatically record information, including information that your browser sends whenever you visit our website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to Builder Calendar, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data does not contain message content and is not routinely deleted.
Device information. In addition to log data, we may also collect information about the device you’re using Builder Calendar on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
Geo-location information. Precise GPS from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
Builder Calendar usage information. This is information about which pages and processes you interact with within Builder Calendar and what you use.
Communication content that you send and receive within Builder Calendar.
- The message content itself. This content can include messages, pictures, files among other types of files.
- When messages or files were sent and by whom, when or if they were seen by you, and where you received them (in a channel or direct message, for example).
- Information from partners or other 3rd parties. Builder Calendar may receive information from partners or others that we could use to make our own information better or more useful. This might be aggregate level information about which IP addresses go with which zip codes or it might be more specific information about how well an online marketing or email campaign performed.
Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Builder Calendar account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your Builder Calendar account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your Builder Calendar account but are unique and allow us to do site analytics and customization, among other similar things. If you access Builder Calendar through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Builder Calendar.
Builder Calendar sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics and Mixpanel for website analytics. You may opt-out of third party cookies from Google Analytics and Mixpanel on their respective websites. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
How we use your information
We use your information for the following:
Providing the Builder Calendar service. We use information you provide to authenticate you and deliver message content to you and from you
Understanding and improving our products. To make the product better we have to understand how users are using it. We have a fair bit of data about usage and we intend to use it many different ways to improve our products, including research. This policy is not intended to place any limits on what we do with usage data that is aggregated or de-identified so it is no longer tied to a Builder Calendar user.
Investigating and preventing bad stuff from happening. We work hard to keep Builder Calendar secure and to prevent abuse and fraud.
Communicating with you
Solving your problems and responding to your requests. If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns.
Email messages. We may send you service and administrative emails, such as when we notice that you are nearing a message or integration limit. We may also contact you to inform you about changes in our services, our service offerings and important service related notices, such as changes to this policy or security and fraud notices. These messages are considered part of the service and you may not opt-out of them. In addition, we sometimes send emails to Builder Calendar users about new product features or other news about Builder Calendar. You can opt-out of these at any time.
There are times when communications and related content and other user information may be shared by Builder Calendar. This section discusses only how Builder Calendar may share user information. Organizations that use Builder Calendar may have their own policies for sharing and disclosure of information they can access through Builder Calendar. Builder Calendar may share information:
- With consent, to comply with legal process, or to protect Builder Calendar and our users. When we have your consent or if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Builder Calendar; or to detect, prevent, or otherwise address fraud, security or technical issues. If we receive a law enforcement or other third party request for information we will provide prior notice to the subject of the request where we are legally permitted to do so. For more information on Builder Calendar’s policies for responding to requests for user data, please see our User Data Request Policy.
- For Business and Research Purposes. We may also share aggregated or de-identified information with our partners or others for business or research purposes. For example, we may tell a prospective Builder Calendar customer the average number of messages sent within a Builder Calendar team in a day or may partner with research firm or academics to explore interesting questions about workplace communications. Again, this policy is not intended to prohibit the disclosure and use of aggregated or de-identified data.
- Security. Builder Calendar takes reasonable steps to protect information you provide to us as part of your use of the Builder Calendar service from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.
- To learn more about current practices and policies regarding security and confidentiality, please see our Security Practices; we keep that document updated as these practices evolve over time.
We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Builder Calendar after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.
Contacting Builder Calendar
17041 Stearns Street
Overland Park, KS
Updated: January 23, 2019